AVAILABLE 24/7
Emergency Fiber &
Network Restoration
2-Hour Acknowledgement
4-Hour On-Site Response
When networks go down, every minute counts. We respond to fiber cuts, cable damage, and outages with fast mobilization, carrier-grade testing, and documented restoration reports.
What We Respond To
Fiber Cuts (Aerial and Underground)
Network Outages Impacting Service or Operations
Damaged Cable
Equipment Failures Requiring Splicing or Repair
Urgent Low-Voltage Issues Affecting Network Reliability

Our Emergency Process
1
You contact us via phone, email, or emergency form
2
We acknowledge your request within 2 hours and provide an estimated arrival time
3
We mobilize and arrive on-site within 4 hours
(within our service area)
4
We complete splicing, testing, and restoration with OTDR verification
5
You receive detailed reporting for your records and stakeholders
Who Uses Our Emergency Services
ProBuilt Wiring Solutions provides 24/7 emergency fiber and network restoration across Raleigh, Durham, Chapel Hill, Cary, Wake Forest, and surrounding areas. The emergency response model includes 2-hour acknowledgement and 4-hour on-site availability within the primary service area. Services cover aerial and underground fiber cuts, outages, and network damage using fusion splicing, OTDR testing, and documented restoration reports.
